Cancellation & weather

• Cancel 72 hours or more before your shoot starts and we refund 90% of what you paid (we keep 10%); 24 hours or more before, 50%.
• After that, or if you don’t come, there’s no refund.
• Add-ons are refunded the same way as the booking.
• A shoot that has been moved can’t be refunded.
• Rain on the day? Phuket showers usually pass in half an hour.
• With the weather guarantee (฿350) you can move your shoot once, free.
• Without it, moving on the day costs ฿2,500.
• Your shoot goes ahead whatever the weather: it’s out of our control, so checking the forecast is up to you, and rain doesn’t change what we refund.
• Without the weather guarantee, you can still move your shoot on the day, for any reason: once, up to 2 hours before we meet you.
• It costs ฿2,500, billed before your photos are delivered.
• Without the weather guarantee, a shoot cancelled on the day — for rain or anything else — is charged in full.
• By paying, you agree to this policy.